Welcome to Keepsake Help Center
Everything you need to know about creating beautiful memory books with Keepsake.
Quick Start Guide
New to Keepsake? Start here to understand the platform and create your first project.
What is Keepsake?
Learn about our memory preservation platform and how it works
Subscription Plans
Understand our generous subscription model with shared accounts
Dashboard Overview
Tour your dashboard and understand all the features
Creating Your First Project
Step-by-step guide to creating your first Keepsake project
Writing Stories
Master the editor, use prompts effectively, and organize your memories.
Browse by Category
Work together with family and friends to capture memories from all perspectives.
Popular Topics
Quick access to our most helpful guides and tutorials.
Adding Photos
Upload and organize photos in your projects
Creating Chapters
Organize your stories into themed chapters
Photo Editor
Crop, enhance, and edit your photos
Managing Your Subscription
Update billing, plans, and account settings
Sharing Projects
Understand project ownership and collaboration
Group Chat
Communicate with collaborators in real-time
Need More Help?
Australian Support
Get help from our team in the same timezone. We usually respond within 48 hours.
support@keepsakeproject.coReady to Start?
Begin your storytelling journey with our 14-day free trial.
Create Your First Project →