Keepsake
Managing Your Account

Free Trial Period

Everything you need to know about Keepsake's 14-day free trial, including features, payment timing, and what to expect

Risk-Free Trial

Try Keepsake free for 14 days with full feature access. Your card won't be charged until after the trial ends.


Your 14-Day Free Trial

Every new Keepsake subscription starts with a 14-day free trial that gives you complete access to explore the platform risk-free.

No Charge During Trial

While you need to enter payment details to start, you won't be charged until day 15

Full Feature Access

Nothing is hidden or restricted. Experience everything Keepsake offers

Cancel Anytime

Not ready to commit? Cancel before day 14 ends and pay nothing

Keep Your Work

Even if you cancel, your projects remain safe and viewable


What's Included in Your Trial

During your 14-day trial, you have access to:

  • Unlimited Projects Start as many projects as you like
  • All Editing Features Ghostwriter, drag-and-drop editor, and photo management
  • Unlimited Collaborators Invite family members to contribute
  • Shraed Subscription Send your shared subscription to someone special to try together
  • Preview Your Book See exactly how your printed book will look
  • Customer Support Get help from our Australian team

Trial Limitations

There's only one limitation during your trial:

Print Credits

Print credits for annual subscriptions aren't available until after your trial ends and your first payment is processed. However, you can still purchase books separately during the trial.


Trying Keepsake Together

You can even send a shared subscription during your trial to try Keepsake with someone special:

1

Send your shared subscription

Navigate to Settings > Shared Subscription and invite someone to join you

2

Both accounts get full access

You and your recipient can both explore all features during the trial

3

Important note about trial end

If you choose not to continue after the trial, both accounts will lose edit access to projects

For complete details on sending and managing shared subscriptions, see our shared subscription guide.


What Happens After Your Trial

  • Your first payment is charged on day 15
  • Annual subscribers receive their print credit
  • Everything continues seamlessly with no interruption
  • All your trial work is preserved
  • Shared subscriptions remain active

Choosing Your Plan

During your trial, you can select either monthly or annual billing:

Annual Plan

$189.99/year - Save $38 and includes print credit

Monthly Plan

$18.99/month - Flexible monthly billing

For a complete breakdown of features and pricing, see our Pricing Guide.


Common Questions

Payment details ensure a seamless transition if you decide to continue. You won't be charged during the trial, and you can cancel anytime.

No, you are locked to the plan you signed up with during the trial. You can cancel and change your plan before your trial ends. For more information about billing see Manage Subscription

You'll receive reminder emails before your trial ends. If you're charged but decide Keepsake isn't for you, please contact support.

Free trials are one per customer. If you cancel and resubscribe later, you'll be charged immediately.

Both you and your shared subscription recipient will lose edit access to projects. However, all projects remain viewable.


Need Help?

If you need more assistance with this topic please contact support at support@keepsakeproject.co.


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